Quality Claims Management Launches New Recovery & Audit Services for the Mortgage Servicing Industry

Programs assist homeowners in avoiding foreclosure and help mortgage servicers reduce servicing losses.

Sept 6, 2011 - San Diego, CA - Quality Claims Management (http://www.qualityclaims.com) announces its expanded offerings to the mortgage servicing industry.  Quality Claims currently specializes in maximizing damaged property insurance claim settlements for banks, mortgage servicers and investors on their foreclosed and re-possessed properties.

These new Quality Claims programs provide expanded options in the areas of mortgage insurance claims, hazard claims and property inspections.  The focus is on promoting process efficiencies, regulatory compliance, and best practices.  Accurate and expedited claim resolution can mean a reduction in curtailments, re-purchases, foreclosures, carrying costs, and a smaller post-foreclosure portfolio. 
"Quality Claims’ expansion into mortgage insurance claims is a natural extension of our team’s competencies. Our audit programs enable clients to take advantage of our company’s long-time focus on compliance and vast experience in managing loss recovery in many facets of default servicing” says Quality Claims' President Ronald Reitz.

New Initiatives include:

Mortgage Insurance Claims Management

Quality’s experienced claims team manages the entire process including filing claims, ensuring quick delivery of documentation to the carrier and providing complete tracking from eligibility to payment. 

 Forged Loss Draft Recovery

There is a risk whenever a borrower negotiates a loss draft without the servicer’s endorsement and does not restore the property. Quality manages the entire process of investigating, negotiating with the insurance company, execution of legal documents, and funds recovery. 

 Loss Draft Processing

Quality provides comprehensive handling of all loss drafts, strictly adhering to client/investor guidelines.

Claim Audits (Hazard and Mortgage Insurance)

Licensed, experienced professionals review completed claims for accuracy, compliance, and timeline performance.  Line items may have been missed, and there may still be opportunities to pursue supplemental claims. 

Loss Mitigation through Direct Claims Assistance for Borrowers

Borrowers may be in default or facing a forbearance deadline due to a delayed or denied property insurance claim.  Through expedited claim resolution, Quality's licensed public insurance adjusters directly assist in getting the homeowner’s loan performing again.  This program is also customized to assist victims of widespread disasters such as hurricanes and tornadoes.

Property Inspection and Preservation Consulting

Quality’s default servicing and property preservation experts review internal inspection procedures for effective cost controls, and compliance with all investor guidelines and local code enforcement.  Processes are evaluated to ensure proper quality controls, reporting, vendor services agreements, performance metrics and oversight.

Mortgage servicing teams are facing increased scrutiny and unique challenges on several fronts. Many are looking for reliable partners to gain efficiencies and ensure compliance in insurance recovery and collateral protection.  Quality Claims Management, a trusted leader in hazard insurance recovery, is leveraging its expertise in default servicing to meet this demand.

About Quality Claims Management Corporation

Quality Claims provides hazard insurance claims management and other recovery services to investors, mortgage servicers, homeowners and businesses. All claims are adjusted for an equitable settlement and accelerated resolution timelines. Quality Claims is a compliance leader, nationally licensed as Public Insurance Adjusters or Insurance Consultants and complies with Department of Insurance regulations. Contact Quality Claims Management at (866) 450-1183 or http://www.qualityclaims.com.